Get paid faster.
Keep relationships intact.

Friendly, first-party billing support for dentists, landlords, and local businesses. Courteous reminders under your name—no agency vibes, no friction.

Start for $99 See pricing

Works under your email/domain • Courtesy-first approach

Mail
YP
Your Practice Billing
billing@yourpractice.com
Aug 22, 10:30 AM
To: jamie.smith@email.com
Friendly balance reminder
Hi Jamie — just a friendly reminder that $128.40 for your 8/14 visit is still open.

You can pay securely here: yourpractice.com/pay

If you already paid, thank you — no action needed.

Best regards,
— Your Practice Billing Team
Pay Now - $128.40
* We operate as your billing team (first-party), not a collection agency.

Who we serve

Start where overdue balances pile up—and where tone really matters.

Dental practices

Friendly reminders to patients under your name and domain. HIPAA-aware process with optional BAA.

  • First-party emails/letters as your billing team
  • Keep patient relationships strong
  • Simple monthly status reports

Landlords & property managers

Polite, consistent nudges that reduce late rent without escalation. We operate as your office.

  • Courtesy notices before legal steps
  • Reduce staff time on chasing
  • Clear paper trail and outcomes

How it works

A calm, consistent cadence—done under your brand.

01

Onboard

We set up a billing@yourdomain mailbox and letterhead. You share a CSV of open balances.

02

Gentle reminders

Two courteous emails + optional letter over 30 days, sent as your billing team.

03

Results report

Monthly summary of paid/ongoing items with recommendations—keep or escalate.

Positive incentives

Shared Prize Pool: Thank-You Sweepstakes

Every client is included by default in our courtesy Thank-You Sweepstakes. We sponsor a monthly shared prize drawing for accounts in good standing to create positive buzz and nudge faster payments — at no extra cost. Prefer not to use it? You can opt out anytime (pricing is unchanged).

How it helps collections

  • Gives a positive reason to resolve small balances quickly
  • Shared pool scales as more businesses participate
  • Brand-safe language in reminders (“thank-you” framing)
  • We handle logistics (rules, drawings, winner outreach)

Compliance guardrails (keeps it legal)

  • No purchase or payment necessary to enter or win
  • Payment does not increase odds of winning
  • Free alternate method of entry (AMOE) is always available
  • Official rules, eligibility, and winner list provided

Sample prize tiers (example only)

  • Tier A: $250–$500 gift card / month
  • For smaller client pools
  • Tier B: iPad / iPhone range
  • For mid-size pools
  • Tier C: Seasonal headline prize
  • Triggered at larger scale

Participation is included; opt-out available anytime. We’ll recommend a tier as your pool grows.

Pre-collections & handoff

Escalation path: 90-day plan & handoff

We follow a clear, courtesy-first 90-day workflow. If an account still isn’t resolved, we’ll package everything and send it to the licensed collection agency of your choice — with your written authorization.

Days 0–30

Courteous reminders

  • 1–2 friendly email nudges under your domain
  • Optional mailed letter
  • Simple, secure pay link
Days 31–60

Second cycle

  • Follow-ups with clearer timelines
  • Courtesy call (if requested)
  • Payment plan option highlighted
Days 61–90

Final notices

  • Final reminder under your brand
  • Dispute triage & documentation
  • Recommendation: keep or escalate

Handoff to your agency (if needed)

With your approval, we prepare a complete referral pack and transmit it securely to your chosen, licensed third-party collector. We can also recommend options if you don’t have one.

  • Itemized ledger & balance details
  • Contact info & best-time notes
  • Log of all outreach attempts
  • Copies of sent notices/letters
  • Dispute notes & supporting docs
  • Client authorization to refer

Compliance: Gentle Billing operates only as your first-party billing team. We don’t perform third-party collections. Escalations are referred to a licensed agency at your direction.

Simple monthly pricing

Flat retainer, letter bundle available. Sweepstakes included as a courtesy — no extra cost.

Starter

$299/mo
  • Up to 40 accounts/month
  • 2 email cycles + optional 1 letter
  • Branded first-party outreach under your domain
  • Monthly status report + audit log
  • Includes: Thank-You Sweepstakes access
Start a pilot
Most popular

Growth

$499/mo
  • Up to 100 accounts/month
  • Emails + letters + optional phone assist
  • Priority turnaround, custom reporting
  • Agency handoff pack for escalations
  • Includes: Sweepstakes logistics & winner draws
Book a consult

Letters: add a $49 bundle for the first 75; postage pass-through after that.

Sweepstakes are included by default; opt-out available. No purchase necessary; free alternate entry; payment does not improve odds. See official rules.

FAQs

Do you act as a collection agency?
No—we operate as your first-party billing team, sending courteous reminders under your brand. For aged or disputed accounts, we can refer to a licensed agency at your request.
Is the sweepstakes included?
Yes. The Thank-You Sweepstakes is included by default for all plans as a courtesy value-add. It’s designed to encourage timely payment in a positive way. You can opt out anytime, but pricing is unchanged either way.
Does entering require payment?
No. To comply with sweepstakes laws, there’s always a free alternate method of entry, and payment does not improve the odds of winning. We manage the rules, drawings, and winner outreach for you.
Can you use our email domain?
Yes. We request a mailbox like billing@yourdomain (or alias) so messages come from you.
Is this HIPAA-aware for dental?
We minimize PHI and can sign a Business Associate Agreement (BAA). Communications avoid sensitive details and remain courteous.

Try 30 days for $99

A low-risk way to see results. Your intro month includes full setup and up to 40 accounts. Love the lift? Continue on the Starter plan at $299/mo.

  • Operates under your brand and domain
  • No long-term contracts — cancel anytime
  • Clear monthly report with outcomes
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